The Importance of Emotional Intelligence at Work

Posted on: June 16th, 2018

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If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far. -Daniel Goleman

Emotional intelligence has this capability to understand and try to manage your emotions. There are many advantages of being emotionally intelligent. Emotional intelligence is very essential for the people who owns a small business and a team of employees. It is necessary to surround yourself with the staff that are emotionally intelligent and stable too. You need to keep this in mind at the time of hiring process as well.

These were the four core and major components of emotional intelligence, but if you dig deeper you will find out there a lot more to get through. There are many capabilities based on the analysis of each part through the books of emotional intelligence. When you are working to reach the goal, you need to realize that fact everything requires hard work. Staying motivated and bringing out the best outcome out of it is the real goal to achieve. These four basic components can also called as the four basic pillars of emotional intelligence. Books on emotional intelligence gives the readers the guidance to seriously deal with it in a very optimistic manner.

Having emotionally stable staff is one of the fundamental part in forming good relations within the organization which can surely boost the creativity and productivity. The major skills that are involved in emotional intelligence are: self-awareness, self-regulation, motivation, empathy and social skills. Emotional intelligence has become such a buzz word nowadays that researchers are very concerned and taking it too seriously. Embracing the different shades of human emotions has its own benefits and try to make it a happier workplace,

The concept of emotional intelligence was first introduced in 1990, by the psychologists Peter Salovey and John Mayer. It took hype in 1995 by psychologists when author Daniel Goleman published his book Emotional Intelligence: Why It Can Matter More than IQ.

The word emotional intelligence basically refer to the ability to identify, evaluate and mange emotions within yourself. Some of the people believes that this ability can be developed by training, on the other hand some believes that emotional intelligence comes inborn.

As we think of emotional intelligence, there are four components that comes in our mind. The very first one is self-awareness, that how much you are aware of everything, what you feel about it, what you think and how it’s affecting you. Further accompanied by it, self-management comes in play here, which not only tells us how to deal with destructive emotions but also how handle it to make it less troubling. Sometimes positive emotions can lead you to positive outcome, which can fulfill the desired goals. Now understanding comes the next, knowing and feeling about other people perception. They don’t’ tell you but instead they speak with their gestures, voice, attitude and so on. The last but not the least component is how you get along with other and your relationship with them. They approach books on emotional intelligence instead of talking to their closed ones. Your goal should be to manage your relations effectively and handling them pretty well.

The notion of emotional intelligence has progressed quite a bit in the past years.  Emotional intelligence can be learned and also learnable. You learn from your surrounding and try to implement it as in yourself. If not then, books on emotional intelligence is your door to knock on. It brings together the research and gives everyone a better sense of learning and understanding the surroundings.

The best way to measure your potential and competency is to evaluate yourself by reading books on emotional intelligence or ask other people who are very well aware of you to rate you on the same parameters. There should be a balance between the picture you see from your sight and how other people sees through it.

“Empathy begins with understanding life from another person’s perspective. Nobody has an objective experience of reality. It’s all through our own individual prisms.” -Sterling K. Brown

People believe that to be successful in career you need to pay attention to your IQ. However, this cannot rate an individual on their overall intelligence. It is really important to maintain your emotional intelligence successfully just like your teams, peer relationships and adaptation of business environment by learning different techniques from emotional intelligence books.

Emotional intelligence creates a big difference in how good a person performs at work and in life. Employees with great EQ can:

  • Self-awareness:

The people who are self-aware about their strengths and weaknesses at their workplace can also identify their abilities and potential for the excellence. They know how to deal with criticism despite of the fact that they need to understand the importance of improvement and working for the betterment for their own good.

  • Self-Regulatory emotions:

We are taught from a very young age that we should be expressive with our emotions in certain ways, by avoiding harsh and hurtful comments. The people who self-regulate their emotions cannot hold their feeling and express it in a very healthy way. When we talk about the workplace it is believed capacity of self-regulating your emotions can bring change and are open to new thoughts and ideas.

  • Skilled People:

Emotionally intelligent people are mentally capable of building rapport and have trust in their teams. They avoid backstabbing and struggles but try to focus on their work in a very skillful manner. They mostly enjoy company of others and have huge amount of respect for others.

  • Self-motivation:

Emotionally intelligent people are self-motivated already. They try to think of a end goal that is to be achieved and motivate themselves to fulfill it. They know how to motivate their colleagues or team when things need to settle down or energy level is getting low.

  • Empathy:

Empathy is the ability to sought things at the workplace. There have been times when employee needs to be compassionate and considerate towards other team members. Those who truly care about others will provide them good customer service and build better relationships within the organization, which can lead you to customer satisfaction as well.

  • Manage Emotions:

Those who have strong emotional intelligence have the ability to manage their emotions too. There can be bad situations at work when you are upset or angry, it is very imperative to regulate your emotions and try to channel them in a very healthy way. It is rightly believed that Cream of the Crop Leaders Succeed While Others Don’t. If you have no control of your emotions at work, this can lead you to clueless situations.

  • Communication:

People with high EQ can understand the importance of communicating effectively and can deal with any kind of people in a very healthy manner without any conflicts, this allows the team to open up and build trust within themselves and with clients as well. The core factor of the conflict management and leadership is communication skill.

Emotional intelligence cannot be compared with IQ, because both of them have their own different aspects to life. Conceptual knowledge is not always about knowing the best. It is about how empathic you are, what you feel and how you deal with it. Emotional intelligence is not the measure of how much IQ you possess in yourself but it’s actually about how you portray your competence and knowledge. Thinking about other people concerns that what is happening in their lives and how are they feeling, these are generally the signs of empathy.


There are luckily so many blessed strategies to help others to boost up their confidence and emotion. What’s the best possible way to cope up with it? There are plenty of books available on emotional intelligence that will guide you to the right path. Many popular books are focused on this matter.  You should try to understand the fundamental concepts of emotional intelligence and try to make a positive change in your life with this emotional knowledge.

The road map will ensure you to have an idea about importance of emotional intelligence which is interlinked with other elements: books written on it and emotional shield. We have a planned way to procure information; the one on which you can rely and also implement if needed. Step one will explain you about the emotional intelligence in length. The step two will familiarize you with books and publications which were helpful in the same topic (emotional intelligence). Last but not the least, we will go in to the third step – a step of knowing more about emotional sign and the working of emotional armor.



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By: Shawn P. West, MEng, MBB.

Develop Your Emotional Armor

* Ebook contains PDF and audible version of book